“Henata” is a trademark of PT Berdaya Guna Bersama (“Company”), a company registered in Indonesia in accordance with applicable laws, holding a Business Identification Number (NIB) for goods distribution activities, with its registered and corporate office located at Wiyung 1/183 Surabaya. The domain name henata.com is owned and operated by the Company.

Customers are advised to read and understand our Privacy Policy carefully, as by accessing the website/application, you agree to be bound by the terms and conditions of the Privacy Policy and consent to the collection, storage, and use of your information as set out herein.

If you do not agree with the terms and conditions of our Privacy Policy, including the manner in which your information is collected or used, please do not use or access the website/application.

Our Privacy Policy is part of the Terms and Conditions of Use of the website/application and may change from time to time without notice. We strongly recommend that you periodically review our Privacy Policy as posted on the Application/Website.

We may automatically track certain information about you based on your behavior on the website. We use this information to conduct internal research regarding the demographics, interests, and behavior of our users to better understand, protect, and serve our customers. This information is compiled and analyzed in aggregate and may include the URL you have just visited (whether on this website or not), the URL you visit next, your computer browser information, your IP address, and other details related to your interaction with the website. We may also share your Mobile IP/Device IP with third parties, and to the best of our knowledge and based on statements from such third parties, this information is not stored.

The types of personal and non-personal information we may collect include:

1. Identifiers (e.g., name, mailing address, email address, phone number, credit/debit card number)
2. Characteristics of protected classifications (e.g., gender, age)
3. Commercial information (e.g., products or services purchased, purchase history)
4. Internet or other electronic network activity (e.g., browsing or search history)
5. Geolocation data (e.g., latitude or longitude)
6. Audio, electronic, visual, or similar information (e.g., recordings of customer service calls)
7. Inferences drawn from the above information (e.g., preferences or characteristics)

To protect against the loss, misuse, and alteration of information under our control, the Company has implemented appropriate physical, electronic, and managerial procedures. For example, our servers are accessible only to authorized personnel, and your information is shared with employees or authorized personnel only when necessary to complete transactions and provide the services you request. While we strive to maintain the confidentiality of your personal information, transmissions over the Internet cannot be guaranteed to be 100% secure. By using this website, you agree that the Company shall not be held liable for any disclosure of your information due to transmission errors and/or unauthorized acts of third parties.

Please note that the Company will never ask you to share sensitive data or information via email or telephone. If you receive such a request via email or telephone, please do not respond or disclose any such information, and immediately forward the communication to  info@henata.com  for further action.

1. Providing services, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing advertising or marketing services, providing analytics services, or similar services;
2. Auditing related to ongoing interactions and transactions, including counting ad impressions to unique visitors, verifying the positioning and quality of ad impressions, and auditing compliance;
3. Short-term, transient use, including contextual customization of ads displayed as part of the same interaction;
4. Detecting security incidents, protecting against malicious, fraudulent, or illegal activities, and prosecuting those responsible for such activities;
5. Debugging to identify and repair errors that impair intended functionality;
6. Conducting internal research for technological development and demonstration; and
7. Carrying out activities to verify or maintain the quality or safety of a service or device that we own, produce, or control, and to improve, upgrade, or enhance such service or device.